What to Expect During the GPS Monitoring Intake Process
A comprehensive guide for families and agents navigating our streamlined online intake process, from application review to device installation.
Navigating the legal system and conditional release can be overwhelming for families, and managing the logistics of GPS monitoring can be time-consuming for bail agents. At My GPS Monitor, we’ve completely reimagined the intake process to make it as fast, secure, and stress-free as possible.
We believe that technology should simplify your life, not complicate it. That's why we have transitioned to a fully digital, online-first intake workflow. Whether you are a family member trying to get your loved one home quickly, or a bail agent looking to secure a bond, understanding our process will help you move forward with confidence.
The 4-Step Digital Intake Workflow
Our process is designed to eliminate unnecessary phone calls, endless paper forms, and long waiting times. Everything prior to the physical installation is handled securely online.
Step 1: Online Application Submission
The process begins entirely online. The indemnitor (usually a family member) or the bail agent navigates to our secure portal and submits the initial intake information. This includes basic details about the monitored individual, contact information, and the conditions of release. It takes less than 10 minutes to complete from a smartphone or computer.
Step 2: Rapid Application Review
Once submitted, our compliance team immediately reviews the application. We verify the information, check the requested zones and curfews, and ensure all legal requirements are met. Because the data is submitted digitally, our review process is incredibly fast, often completed within a few hours during business operations.
Step 3: eSignature & Secure Payment
Upon approval, we automatically generate the monitoring agreement. This contract is sent via email and SMS for secure electronic signature. Once signed, an invoice for the initial setup and first month's monitoring fee is delivered. Payment is processed instantly through our secure online gateway. No need to visit an office or mail a check.
Step 4: Scheduling the Installation
With the contract signed and payment cleared, the final step is scheduling the physical installation of the ReliAlert™XC4 device. Because all the paperwork is already done, the actual installation appointment is brief—usually lasting only 15 to 20 minutes.
Why We Eliminated the "Phone Call" Bottleneck
In the past, setting up GPS monitoring required multiple phone calls, playing phone tag, and verbal miscommunications regarding pricing or terms. By moving the intake, contract, and payment phases entirely online, we provide a transparent, documented, and frictionless experience.
Families can review the contract at their own pace, and bail agents can track the progress without having to call our office for updates. It's a modern solution for a time-sensitive situation.
What to Bring to the Installation
Since all the heavy lifting is completed online, the installation appointment is strictly for fitting the device, testing the signal, and providing a brief orientation on how to charge and care for the monitor.
The monitored individual simply needs to bring:
- A valid, government-issued Photo ID
- Any relevant court documents or release orders
- A clear understanding of their inclusion and exclusion zones
A Note on Device Care
During installation, we emphasize the importance of daily charging (at least 2 hours) and the strict rule against charging while sleeping, as movement can damage the proprietary charger. Proper care ensures uninterrupted monitoring and prevents costly replacement fees.
Conclusion
The intake process shouldn't be the hardest part of securing a release. At My GPS Monitor, our digital-first approach ensures that families can get their loved ones set up quickly, and bail agents can mitigate their risk without administrative headaches.